Privacy Policy
Effective Date: 07/28/25

At Lorenz Supply Co., we are committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when interacting with our website, www.lorenzsupply.com, or communicating with us through other online and offline channels.

When you visit our website or contact us, we may collect both personal and non-personal information. Personal information may include your name, email address, phone number, company name, and shipping or billing address—typically provided when you fill out a contact form, request a quote, or place an order. In addition, we automatically collect certain technical information through your browser or device, such as your IP address, browser type, device identifiers, operating system, referring websites, and the specific pages you view on our site. This data helps us understand how visitors use our website and enables us to improve our content and user experience.

Like many websites, we use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and collect analytics about user behavior. Cookies are small data files stored on your device that help us recognize repeat visitors, remember preferences, and track usage patterns. You can adjust your browser settings to refuse cookies or notify you when they are being used. However, please note that disabling cookies may limit certain features of our website.

We use the information we collect primarily to provide and improve our services. This includes processing and fulfilling orders, responding to customer inquiries, offering technical support, sending updates or promotional materials (with your consent), and maintaining the security and functionality of our website. We may also use your information to comply with applicable laws and regulatory obligations.

Lorenz Supply Co. does not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers who assist in business operations—such as payment processors, shipping partners, and IT support—only to the extent necessary for them to perform services on our behalf. We may also disclose information if required to do so by law, such as in response to a subpoena or other legal process, or to protect the rights, property, or safety of our company, customers, or others.

You have certain choices and rights regarding the personal information we collect. You may request access to, correction of, or deletion of your data by contacting us directly. If you have subscribed to our marketing communications, you may opt out at any time by clicking the unsubscribe link in our emails or by reaching out to us. Additionally, you can manage your cookie preferences through your web browser settings.

We take data security seriously and implement reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access, misuse, or disclosure. Despite our efforts, no system can be guaranteed 100% secure. Therefore, we encourage you to take precautions when submitting sensitive data online.

Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before sharing any personal information.

Lorenz Supply Co. does not knowingly collect or solicit personal data from children under the age of 13. Our website and services are intended for use by adults and businesses. If we learn that we have inadvertently gathered information from a child without proper parental consent, we will take steps to delete such information promptly.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us at:

Lorenz Supply Co.
113 S 21st St, Mattoon, IL 61938
217-234-3677
lorenzco@lorenzsupply.com