Terms and Conditions
Effective Date: 7/28/25

Welcome to Lorenz Supply Co. By accessing or using our website at www.lorenzsupply.com, placing an order, or engaging with our products or services, you agree to the terms outlined in this document. These Terms and Conditions govern your use of our site and your interactions with our company. If you do not agree with any part of these terms, please refrain from using our website or services.

Lorenz Supply Co. provides this website as a resource for customers and businesses within the United States. You agree to use the site for lawful purposes only, in accordance with all local, state, and federal laws and regulations. You may not use the website to transmit any harmful or fraudulent content, nor interfere with the functionality, integrity, or security of the site.

All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product, pricing, or description at any time without notice. While we do our best to maintain accurate product information, occasional errors may occur. In such cases, we reserve the right to correct any errors and to cancel or adjust orders if necessary, notifying you of any changes in advance.

Orders placed through our website, via phone, or directly through a sales representative are subject to acceptance and stock availability. Payment is typically due at the time of order unless alternative terms have been arranged in writing. We accept various payment methods, including credit cards and business checks for approved accounts. Failure to pay within agreed terms may result in late fees or account suspension.

We make every effort to process and ship orders promptly. However, all shipping timelines are estimated and not guaranteed. Delays may occur due to carrier issues, weather, or events beyond our control. Ownership and risk of loss transfer to the buyer once the product has been handed off to the shipping carrier, unless otherwise agreed in writing.

Returns are handled in accordance with our Return Policy. In general, items must be returned within 30 days in unused, resalable condition and in original packaging to be eligible for a refund or exchange. Certain items such as custom orders or clearance products may not be returnable. Unauthorized returns or items returned without prior approval may be refused.

Lorenz Supply Co. is a distributor, not a manufacturer, and does not offer warranties beyond those provided by the product’s original manufacturer. We expressly disclaim all other warranties, including implied warranties of merchantability or fitness for a particular purpose. In no event shall Lorenz Supply Co. be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability, if any, shall be limited to the amount paid for the specific item in question.

All content on this website—including product information, images, logos, and written content—is the intellectual property of Lorenz Supply Co. or its partners. This content may not be copied, altered, distributed, or used in any way without our prior written consent.

We are committed to protecting your privacy. Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your personal information. By using our site, you consent to the terms outlined in that policy.

These Terms and Conditions are governed by the laws of the State of Illinois. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Illinois.

Lorenz Supply Co. may update these Terms and Conditions at any time without prior notice. We encourage you to review this page periodically to stay informed about any changes. Continued use of our website or services after changes are posted constitutes acceptance of those changes.

If you have any questions about these Terms and Conditions or need assistance with an order, please contact us. We value our relationship with each customer and are here to help however we can.

Lorenz Supply Co.
113 S 21st St, Mattoon, IL 61938
217-234-3677
lorenzco@lorenzsupply.com